Danish Customer Service Coordinator in Barcelona, Spain

About Barcelona

Barcelona is one of Europe’s most popular destinations for professionals looking to combine an international career with Mediterranean living. With its sunny climate, beautiful coastline and vibrant international community, the city offers an excellent quality of life.

Working in Barcelona means joining an international environment while enjoying everything from local cafés and beaches to world-class culture and nightlife.

You need an EU passport to apply.

Click here to read more about living and working in Barcelona.

The job

As a Danish Customer Service Cordinator in the retail services sector, you will coordinate maintenance and repair services for retail clients across the Nordic market.

You will be responsible for ensuring service visits are planned efficiently, maintaining strong customer relationships and supporting technicians throughout the service process. This role combines customer service, coordination and operational planning in a fast-paced international environment.

The position is fully office-based in Barcelona and follows a Monday to Friday schedule.

Your daily work will include tasks like these:

• Planning and coordinating maintenance and repair services

• Scheduling technicians and monitoring service visits

• Ensuring health and safety documentation is up to date

• Maintaining regular communication with customers regarding ongoing services

• Handling service requests and incident management

• Supporting invoicing updates and additional service requests

• Monitoring service quality and customer satisfaction

• Collaborating with internal teams to improve operational processes

• Reporting project risks and operational issues to management

We offer

• Permanent full-time contract in Barcelona

• Comprehensive onboarding with approximately two weeks of paid training

• International and supportive working environment

• Productivity bonus opportunities after six months

• Career development opportunities within the growing Nordic market

• 23 days of annual leave

• Ongoing coaching and support

• Opportunity to grow with a newly expanding market

Your qualifications

💭 You are fluent in Danish and have good English or Spanish skills.

🤝 You have previous customer service experience or are highly service-minded.

🛍️ Experience within retail or maintenance coordination is an advantage.

🧩 You are proactive, organised and able to work in a fast-paced environment.

💬 You communicate clearly and enjoy working closely with customers and colleagues.

💻 You are comfortable learning new systems and working with internal software.

If you have any questions about the position, please send an email to info@jobsqd.com. Our recruiters will be happy to assist you.