Global Product Owner Planning - Services Supply Chain

Global Product Owner Planning - Services Supply Chain

Description -

Job Summary

ITR&SSC in Manage Services and Customer Support, is the organization in Digital Transformation that provides the value to the biz through technology and innovation, listening the biz needs, looking for the optimal IT resources through a planned POA that contains several Programs and Projects. Our organization look after Customer Support and Manage Services , either Front end orders entry down to SSC till ultimately customer and billing and Finance. Both Contractual and Transactional, Network SSC and Planning and Procurement best class capabilities. More in particular this role is opened in ITR_SSC as Planning Product Owner for SSC (Functional area: Forecast the Spares demands across the entire network WW).

This role is responsible for managing and leading multiple programs, developing program strategy, and driving innovation. The role collaborates with relevant stakeholders to keep them informed of program progress, escalations, and evaluates program plans for compliance. The role proactively identifies areas of continuous improvement and implements changes in products, processes, or business practices as required.

• As Product Owner, have a structural approach on the S4 governance IT, Servigistics (main planning tool), eBW and FDL Integraion layers to provide data to SVG and translate the output to S4.
• Lead and structure the communication across stake holders, with action follow up mainly SSC and IT.
• Drive creation and create of Fucntional Specs from Biz Requirements
• Most of the projects and processes are Global in nature.

Responsibilities
Manages and leads key programs/Projects and Requirements involving multiple functions and program teams to drive the IT development and implementation process for multiple products or service offerings for a Global Business Unit.
• Directs the development of overall program strategy.
• Manages activities of supporting program teams and internal and external development partners; ensures alignment with unit strategy and owns responsibility for overall outcomes.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with business unit management as well as partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs.
• Monitors and enforces project schedules and quality with vendors or subcontractors.
• Coordinates with the Projects and Program managers the risk and issues, actively part of building the solution.
• Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing engineering organization.
• Once IT deliver the solution, is executing Primary test to secure quality of the work completed by IT under the test governance.
• Coordinates with management to ensure proper procedural compliance, maintenance, and safety practices are followed for new and existing equipment.
• Leads and provides guidance and mentoring to less-experienced staff members to set an example of program management innovation and excellence.


Education & Experience Recommended

•Master level a minimum of 10 years of project/Program management experience including 3 years of systems and tools deployment , (SAP, but also other tools will be valuable as well as CS biz process and or Supply Chain and Finance)

• Must have solid understanding and working experience with project management principles and AGILE methodology

• Ability to handle multiple tasks concurrently with competing deadlines

• Strong leadership and autonomy

• Proactiveness and initiative

• Sense of urgency, take charge, get things done At ease in very complex environments. Must have working experience complex cross-functional programs requiring precise coordination

 • Strong communication skills.

• Ability to drive high-performance collaboration and alignment across teams and functions

• Subject matter expertise with Customer Support processes (supply chain) and systems

• Knowledge on managing Data across the systems.

• Attention to detail and strong personal organizational skills and able to work in fast, paced, highly fluid environment

• Ability to gather and quickly analyze complex information; extract and communicate salient points, clear issue statements Proven expertise in tactical execution and resource planning -> ability to plan for different scenarios and assess/match/secure resources to execute plans

Rigorous, analytical, structured, organized – strong planning abilities and disposed to think ahead of the current

Systems orientation Excellent Microsoft data productivity tool practice (Excel, PowerPoint), Data Bases.

S4, SVG knowledge will be also considered.

Preferred Certifications
NA

Knowledge & Skills
• Agile Methodology
• Change Management
• Computer Science
• Continuous Improvement Process
• JIRA
• Milestones (Project Management)
• Process Improvement
• Project Management
• Project Planning
• Project Schedules
• Risk Management
• Scrum (Software Development)
• Software Development
• AI
Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Sales & Services Entity

Job -

Data & Information Technology

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"