Human Resources Generalist - Hotel Arts Barcelona

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Employment Type: Full time

Position Summary
At our hotel, our Ladies and Gentlemen are the most important resource in our service commitment to excellence. The Human Resources Administrator plays a vital role in supporting our Ladies and Gentlemen by ensuring the highest standards of accuracy, confidentiality, and care in all HR administrative processes.

This position contributes to a seamless employee experience by managing time and attendance systems, safeguarding employee documentation, coordinating onboarding processes, and supporting payroll administration — all in alignment with our Gold Standards and culture of respect, integrity, and service excellence.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Key Responsibilities
Time & Attendance (KRONOS)

• Oversee the daily accuracy of the KRONOS timekeeping system to ensure proper recording of working hours for our Ladies and Gentlemen.
• Review and resolve time discrepancies, missed punches, overtime, and scheduling variances with precision and professionalism.
• Partner with Department Leaders to validate attendance records in a timely manner.
• Prepare attendance reports to support payroll accuracy and operational excellence.
• Ensure all payroll data submissions meet established deadlines and quality standards.
   

Employee Records & Confidential File Management

• Maintain accurate, organized, and confidential personnel files (physical and digital) for all Ladies and Gentlemen.
• Digitize and archive documentation in compliance with company standards and data privacy regulations.
• Ensure all employment records reflect the highest level of accuracy and integrity.
• Prepare documentation for audits while safeguarding confidentiality at all times.
   

Onboarding Experience & Documentation

• Prepare employment contracts and onboarding documentation with meticulous attention to detail.
• Coordinate the collection and verification of required employment documents.
• Create and maintain complete employee files from the first day of employment.
• Partner with Payroll, and Department Leaders to ensure a smooth and welcoming onboarding experience.
• Support new Ladies and Gentlemen with administrative guidance during their integration journey.
   

Payroll Partnership & Support

• Assist in the preparation and reconciliation of payroll data, ensuring alignment with timekeeping records.
• Support tracking of variable compensation elements such as overtime, vacation, and leaves of absence.
• Respond to payroll-related inquiries with empathy, professionalism, and discretion.
• Maintain payroll documentation in compliance with company policies and legal requirements.