Instant Ink Business Performance Manager

Description -

Job Summary

• Consumer Services and Solutions is a growing subscription business and top priority for HP. HP’s main subscription initiatives are Instant Ink and All-In-Plan.
• The CSS Business Performance and Planning team is looking for a Current Business Manager responsible for Instant Ink business performance for Europe and Asia in strong partnership with Product Go-To-Market and Market Business Management.
• You want to work for an agile, innovative and priority growth business of HP? You are passionate about having a business impact beyond reporting the news? This job is for you!
• In this job, you will be able to leverage your business acumen, your planning experience, your analytical skills and your digital skills and expend your knowledge of new analytical techniques. You will be working closely with business leaders and continue to develop your business acumen.
• This role is responsible for participating in development of go-to-market plans and budgets for Instant Ink offerings, defining program metrics and goals, and establishing tracking mechanisms. The role also coordinates with cross-functional teams in developing and executing product introduction plans and performance analysis. Additionally, the role contributes to customer and retail partners segmentation strategies, coordinates promotional and marketing operations activities, supports sales teams with training materials, and participates in account development efforts.

Responsibilities

• Participates in development and securing approval for comprehensive GTM plans and budgets for PSS offerings on a global scale.
• Coordinates with cross-functional, cross-organizational teams and agencies in the development and execution of introduction plans.
• Contributes to defining PSS program metrics, goals, and benchmarks, and establishes mechanisms to track and report progress against them.
• Develops closed-loop post-analysis for marketing programs, and identifies and executes indicated actions.
• Contributes to development and definition of customer segmentation strategies, tailoring PSS experiences to different customer segments.
• Performs global marketing operations activities, as needed, like CRM update, accrual management, collateral fulfillment etc.
• Assists sales teams in the development of sales training materials to enhance their product knowledge and selling effectiveness.
• Participates in retailer/reseller account calls/development to strengthen relationships and drive sales.
• Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
• Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.

Education & Experience Recommended

• Four-year or Graduate Degree in Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in business analytics and business support.

Preferred Certifications

• NA

Knowledge & Skills

• Agile Methodology
• Analytics
• Business Development
• Business Strategies
• Business To Business
• Customer Relationship Management
• Data Analysis
• Artificial intelligence in Data Management
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Market Research
• Digital Marketing
• Marketing Strategies
• Product Management
• Project Management
• Thought Leadership
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

What we offer:

• A truly international experience: Work in a global organization with colleagues from 60+ nationalities, collaborating across cultures and geographies.
• Continuous growth & career development: Multiple internal mobility and career opportunities, supported by HP’s learning platform to keep growing your skills.
• Competitive benefits package, including:

• Hybrid work model (home office / office), depending on the role/functions
• Health & Life insurance
• Ticket Restaurant Vouchers or lunch at reduced prices at our canteen
• Flexible working hours to support work–life balance
• HP Flex Program: Kindergarten vouchers & Transport Card
• Exclusive HP products offers and discounts for employees, friends and family
• Inclusion & belonging at the core: Join our global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability & DisAbility, with opportunities to get involved locally.
• Give back to the community: Participate in volunteering initiatives or join our annual HP Charity Day held onsite.
• Stay active & energized: Access our sports center (indoor & outdoor) with 25+ coordinated activities.
• Onsite medical services: Doctor and medical team available for annual checkups, nutrition, oral hygiene, physiotherapy, and general health.
• Creativity & innovation: Enjoy our Printing Happy Hour—from photos to large posters—and hands‑on workshops using the latest printing technologies, from wall covers to 3D printing.
• Easy commuting: Free parking available or excellent access via nearby train services.
• Women Network initiatives: Networking events, STEM promotion, business acumen talks, work–life balance sessions, and future‑skills development.

Sales and Services Entity (ES11)

Job -

Marketing

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

No

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"