Customer Support Lead (EN/FR) - Full time - Barcelona

Your responsibilities:

• Own the end-to-end client support experience — fast responses, high satisfaction

• Handle B2B billing and invoicing, ensuring accuracy and follow-up on outstanding items

• Build trusted, long-term relationships with clients and partners

• Identify recurring issues and contribute to process improvements

• Collaborate cross-functionally with Finance, Ops, and Product teams

Compensation & Benefits:

• Package: 25,000€ + 4,000€ bonus + benefits

• Beautiful offices in the center of Barcelona

• Top-notch work equipment (MacBook)

• Events that bring our team together