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Norwegian Speaking Customer Service Representative | Barcelona

The lemon Consulting
2 days ago
Full-time
On-site
Barcelona, Spain
Norwegian Speaking

Are you a native-level Norwegian speaker with a passion for helping people? Do you dream of trading the cold winters for the sunny Mediterranean lifestyle of Barcelona?

We are looking for enthusiastic and driven individuals to join our international team in the heart of Catalonia!

The Role

As a Customer Service Representative, you will be the first point of contact for our Norwegian-speaking customers. You won't just be answering phones; you'll be providing solutions and ensuring a world-class experience.

Key Responsibilities:

  • Assisting customers via phone, email, and live chat in Norwegian.
  • Troubleshooting inquiries regarding products, services, or technical issues.
  • Maintaining a high level of customer satisfaction and brand loyalty.
  • Navigating multiple tools and platforms to document customer interactions.

  • What We're Looking For
    • Language Skills: Native or near-native proficiency in Norwegian (C1/C2) and a good level of English.
    • Communication: Excellent verbal and written communication skills with a friendly, professional tone.
    • Tech-Savvy: Comfortable using various software and quick to learn new tools.
    • Mindset: A positive "can-do" attitude and a genuine desire to help people.
    • Location: Already based in Barcelona or willing to relocate (we offer relocation support!).
    Why Join Us in Barcelona?
    • Competitive Salary: Competitive local salary with performance-based bonuses.
    • Relocation Package: Flight reimbursement and initial accommodation assistance for those moving from abroad.
    • Growth: Extensive training and clear paths for internal career progression.
    • Culture: A vibrant, multicultural office environment with regular team events and "After-works."
    • Perks: Private health insurance, Spanish/English language lessons, and discounts on local gyms.
    Ready to make the move?
    Don't miss this chance to build a career in one of Europe's most iconic cities!
    Apply Now by sending your CV in English or Norwegian. Or send to a friend who belongs in Barcelona!